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Workforce system requirements

ArcGIS account requirements

When using Workforce in the office with the web app, or in the field with the mobile app, you must have an ArcGIS organizational account and be a level 2 member. Project owners need to be administrators or publishers in the organization in order to create Workforce projects. ArcGIS Online and ArcGIS Enterprise 10.5.1 or later are supported.

Web app requirements

Project owners configure Workforce projects and dispatchers create and assign work using the web app.

Desktop

Chrome 64.0 or later
Firefox 58.0 or later
Internet Explorer 11.0 or later
Edge 41.0 or later
Safari 11.0 or later

Tablet and phone

Android 4.0 or later running Chrome 54.0 or later
iOS 6.0 or later running Safari

Supported languages: Bosnian, Chinese-Simplified and Traditional (Hong Kong and Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Serbian, Spanish, Swedish, Thai, Turkish, and Vietnamese.

The language used by the app is determined by your browser's language setting if you're not signed into an ArcGIS organization. If you are signed in, the language is determined by the language settings of your ArcGIS user profile.

Mobile app requirements

Mobile workers use the mobile app to review and complete their assignments.

Android devices

Android 4.2 (Jelly Bean) or later
ARMv7 or x86 processor
OpenGL ES 2.0 support

iPhone and iPad

iOS 9 or later

Supported languages: Arabic, Bosnian¹, Chinese-Simplified and Traditional (Hong Kong and Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian¹, Finnish, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Latvian¹, Lithuanian¹, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Serbian¹, Spanish, Swedish, Thai, Turkish, and Vietnamese.

The language used by the app is determined by your device’s language setting.

¹Android only

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