Services Terms of Use
Esri Professional Services
Esri provides professional services including consulting, programming, and database services under one of the following contracts, as applicable.
- Implementation Services Time and Materials Agreement [PDF] (G363B)
This agreement is generally used for quick turnaround projects that will be performed on a time and materials basis and do not exceed $50,000 in budget. - Implementation Services Time and Materials Addendum [PDF] (G363C)
- Master Services Agreement (E204SVC)
This agreement is used for either time and materials efforts that exceed $50,000; project work to be performed on a firm, fixed-price basis; or situations where the parties intend to work on more than one project together (whether time and materials or fixed price).
Esri Services Packages
Esri Services Packages are comprised of predefined, multi-day services engagements at a fixed, all-inclusive price.
- Implementation Services Addendum for Services Packages [PDF](G363D)
- Service Packages Requirements [PDF] (G363D-R)
Advantage Programs
The Esri Enterprise Advantage Program (EEAP) and Business Partner Advantage Program (BPAP) components include technical advisory and GIS strategy consulting, system development and maintenance, learning and service credits, and much more.
- Advantage Program Agreement [PDF] (E204AP)